The Airdesk difference is management and integration of our helpdesk service through Office 365 and Teams. We answer any questions staff have in realtime and can provide immediate support through our remote monitoring and management tools installed on your devices.
Remote monitoring and management (RMM) allows us to keep a keen eye on how your computers and network are running. We can see how your hardware is performing, provide responsive realtime support and seemlessly patch and maintain your computers, keeping things up to date.
Airdesk is scalable for all types of businesses, from a sole trader to SMEs with over 100 staff. Our integrated appoach to continous support means we are on hand when you need us.
With a high speed plan on the NBN, your whole team will be able to access the internet and download/upload large files simultaneously. Combine your NBN plan with one of our flexible hosted phone systems to complete your office’s telco needs.
Microsoft Teams calling offers advanced features including call transfer, multilevel auto attendants, and call queues. Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web, and desk phones.
Airdesk specialises in remote IT support and solutions for businesses, but we know our real value is being a trusted part of your team you can rely on, so you can get on with achieving your goals.
Our Helpdesk Plans can be tailored to suit your needs. Integrating Airdesk through Microsoft Teams and our RMM tools, we are accessible and connected to your staff.
With higher internet speeds on the NBN, you’ll be able to make the switch to powerful and affordable cloud applications, giving you the ability to work more flexibly and access business information instantly, wherever you are..
With Teams calling, users can use Teams to place and receive calls, transfer calls, and mute or unmute calls. To place and receive calls, staff can use their mobile devices, a laptop or PC, or one of many IP phones that work with Teams.